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常见问题 根据出错文字错误信息判断故障（(Problems Error messages)TP General）
2015-11-02知识编号：321738
催更新














Numeric error codes - ThinkPad General








Applicable Countries/Regions








Worldwide












Service Hints & Tips








Other error messages codes or symptoms




























Error messages
Beep and no beep symptoms
Intermittent and undetermined problems
LCD related symptoms


If you are unable to find your particular symptom or error please refer to Need more help?

Notes:





  • The most likely cause is listed first.

  • A numeric error is displayed for each error detected in POST or system operation.

  • In the displays n can be any number.





















































































































































































































































































































































































































Error code

Symptom or error


Field replaceable unit or action in sequence
0175 Bad CRC1 stop POST task. The EEPROM checksum is not correct.

System board
0176 System Security. The system has been tampered with.



  1. Run BIOS Setup Utility. Then save current setting by pressing F10.

  2. System board
0177 Bad SVP data. Stop POST task. System board
0182 Bad CRC2. Enter BIOS Setup and Load Setup Defaults. Run the BIOS Setup Utility and Load Setup Defaults
0185 Bad startup sequence settings. Enter BIOS Setup and Load Setup Defaults. Run the BIOS Setup Utility and Load Setup Defaults
0187 EAIA data access error. The access to EEPROM has failed.

System board
0188 Invalid RFID serialization information area or bad CRC2. The EEPROM checksum is not correct.

System board
0189 Invalid RFID configuration information area. The EEPROM checksum is not correct.

System board
0190 Critical low battery error



  1. Charge the battery pack

  2. Battery pack
0191 System Security. Invalid Remote Change requested.



  1. Run BIOS Setup Utility. Then save current setting by pressing F10.

  2. System board
0192 System Security. Embedded Security hardware tamper detected. System board
0195 Security hardware tamper detected



  1. Enter BIOS Setup Utility by entering supervisor password. Then select Config select Security chip and then select Clear Security chip to clear this error.

  2. Security chip

  3. System board
0196 Security hardware removed



  1. Enter BIOS Setup Utility by entering supervisor password. Then select Config select Security chip and then select Clear Security chip to clear this error.

  2. Security chip

  3. System board
0197 Invalid Remote change requested The remote configuration for the security chip has failed. Confirm the operation and try again.
0199 System Security. Security password retry count exceeded.



  1. Run BIOS Setup Utility. Then save current setting by pressing F10.

  2. System board
01C8

More than one modem devices are found. Remove one of them. Press Esc to continue.



  1. Remove either a Mini PCI modem card or a modem daughter card; otherwise press Esc to ignore the warning message.

  2. System board
01C9 More than one Ethernet devices are found. Remove one of them. Press the Esc key to continue.



  1. Remove either a Mini PCI Ethernet card or an Ethernet daughter card other wise press the Esc key to ignore the warning message.

  2. System board
01CA More than one Wireless LAN devices are found. Remove one of them.



  1. Remove the wireless LAN device that you installed.

  2. System board
0200 Hard drive error. The hard drive is not working.



  1. Remove and reinstall the hard drive

  2. Run the BIOS Setup Utility and Load Setup Defaults

  3. Hard drive

  4. System board
021x Keyboard error

Run an interactive tests of the keyboard and the auxiliary input device
0220 Monitor type error. Monitor type does not match the one specified in CMOS.

Run the BIOS Setup Utility and Load Setup Defaults
0230 Shadow RAM error. The shadow RAM failure at offset nnnn.

System board
0231 System RAM error. System RAM failure at offset nnnn.



  1. DIMM

  2. System board
0232 Extended RAM error. Extended RAM failure at offset nnnn.



  1. DIMM

  2. System board
0250 System battery error. System battery is dead.

Replace the backup battery. Then run BIOS Setup Utility to reset the time and date.
0251 System CMOS checksum bad. Default configuration used.

Replace the backup battery. Then run BIOS Setup Utility to reset the time and date.
0252 Password checksum bad. The password is cleared.

Reset the password by running BIOS Setup Utility
0260 System timer error



  1. Replace the backup battery. Then run BIOS Setup Utility to reset the time and date.

  2. System board
0270 Real time clock error



  1. Replace the backup battery. Then run BIOS Setup Utility to reset the time and date.

  2. System board
0271 Date and time error. Neither the date nor the time is set in the computer.

Run BIOS Setup Utility to reset the time and date
0280 Previous boot incomplete. Default configuration used.



  1. Run the BIOS Setup Utility and Load Setup Defaults

  2. DIMM

  3. System board
02B2 Incorrect drive A type



  1. Diskette drive


  2. External FDD cable


  3. I/O card
02D0 System cache error

CPU
02F4 EISA CMOS not writable



  1. Run the BIOS Setup Utility and Load Setup Defaults

  2. Replace the backup battery

  3. System board
02F5 DIMM test failure



  1. DIMM

  2. System board
02F6 Software NMI failure



  1. DIMM

  2. System board
02F7 Fail-safe timer NMI failure



  1. DIMM

  2. System board
1801 Attached docking station is not supported Shut down the computer and remove it from the docking station
1802 Unauthorized network card is plugged in. Power off and remove the Mini PCI network card.



  1. Remove Mini PCI network card

  2. System board
1803 Unauthorized daughter card is plugged in. Power off and remove the daughter card.



  1. Remove the daughter card that you installed

  2. System board
1804 Unauthorized WAN card is plugged in. Power off and remove the WAN card.



  1. Remove the WAN card that you installed

  2. System board
1810 Hard drive partition layout error



  1. If the Access IBM Predesktop Area has been previously disabled go the the BIOS Setup Utility by pressing F1 to open the BIOS Setup Utility. Select Security select Predesktop Area and then select Access IBM Predesktop Area. Set this item to Disabled. Save and exit.

  2. If the Access IBM Predesktop Area has not been previously disabled press Enter to load Access IBM Predesktop Area. Then run RECOVER TO FACTORY CONTENTS in Access IBM Predesktop Area.

  3. If item 2 failed press F3 in welcome screen in RECOVER TO FACTORY CONTENTS. Run FDISK and then delete all partitions. Run RECOVER TO FACTORY CONTENTS in Access IBM Predesktop Area again.

  4. If item 3 failed select CD-ROM boot in Startup in Access IBM Predesktop Area. Boot from Recovery CD and perform full recovery from it.

  5. If item 4 failed replace the hard drive.
1820 More than one external fingerprint reader is attached. Power off and remove all but the reader that you set up within your main operating system. Remove all but the reader that you set up for the authentication
2000 Hard Drive Active Protection sensor diagnostics failed. Press Esc to continue. Press F1 to enter SETUP.



  1. Undock docking station or port replicator if it is attached to the ThinkPad computer and place the computer on a horizontal surface. Do not apply any physical shock to the computer.

  2. Run Diagnostics select Other Devices then select Hard Drive Active Protection Test.
2010 Warning: Your internal hard drive (HD) may not function correctly on this system. Ensure that your HD is supported on this system and that the latest HD firmware is installed.

If in the primary bay the customer is using a non-IBM non-Lenovo hard drive or an old generation IBM hard drive which is not supported by this system with the risk in mind the customer can still use it by pressing ESC.

If in the primary drive bay the customer is using a supported IBM or Lenovo hard drive with an old firmware then update its firmware to the latest.
2100 Initialization error on HDD0 (Main hard drive)



  1. Reseat the hard drive

  2. Main hard drive

  3. System board
2102 Initialization error on HDD1 (Ultrabay hard drive)



  1. Reseat the hard drive

  2. Ultrabay hard drive

  3. System board
2110 Read error on HDD0 (Main hard drive)



  1. Reseat the hard drive

  2. Main hard drive

  3. System board
2112 Read error on HDD1 (Ultrabay hard drive)



  1. Reseat the hard drive

  2. Ultrabay hard drive

  3. System board


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